Who this policy applies to
This policy applies to demolitioncontractorperth.com.au and to Demolition Contractor Perth, the referral service operated through it. We handle personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
Please read it before submitting an enquiry. If you do not agree with how information is handled, do not submit your details through this website.
What we collect
We collect only what is needed to arrange a demolition quote or a site visit:
- Contact details — your name, phone number, email address and the site address or suburb.
- Job details — what you have told us about the property, the structure, its age, the scope of work you want and your preferred timing.
- Enquiry records — the content of enquiry forms, emails, SMS messages and phone calls with us.
- Technical data — standard web server and analytics information such as IP address, browser type and version, operating system, pages viewed, referring page and search terms passed from a search engine.
We do not ask for and do not want government identifiers, payment card numbers or financial account details through this website. Any payment for work arranged through this site is made directly between you and the contractor who carries it out.
How we use it
Personal information you provide is used to:
- pass your enquiry to an appropriate independent contractor so they can contact you and quote;
- contact you about that enquiry, including confirming details or arranging a site visit;
- keep a record of the enquiry and how it was handled;
- respond to complaints or disputes; and
- improve the website and understand which pages people find useful.
If you have opted in to receive updates or marketing, we may send them, and you can withdraw that consent at any time by telling us. We do not sell personal information.
Who we disclose it to
This is a referral website. The central purpose of collecting your details is to pass them to a third-party demolition, excavation, asbestos removal or waste contractor who may be able to carry out the work. By submitting an enquiry you consent to that disclosure.
We may also disclose personal information to:
- service providers who host the website, deliver our enquiry forms, send email or SMS, and provide analytics, some of whom store data outside Australia;
- professional advisers, insurers or dispute resolution bodies where reasonably necessary; and
- any person where disclosure is required or authorised by law, or where we reasonably believe it is necessary to protect our legal rights or those of our website visitors, or to co-operate with an investigation into suspected unlawful activity.
Once your details are passed to a contractor, that contractor handles them under their own privacy obligations. We do not control what they do with the information and we recommend asking them about their own privacy practices.
Storage, security and retention
Enquiry records are stored in access-controlled systems and information submitted through this website is transmitted over an encrypted connection. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep enquiry records for as long as needed for the purpose they were collected and for any period required by law, after which they are deleted or de-identified.
If our business or its assets were sold or transferred, enquiry records could be transferred as part of that sale. Any recipient would be required to handle the information in accordance with the Privacy Act.
Cookies and analytics
This website uses cookies — small data files stored by your browser — to remember preferences and to measure how the site is used. They do not read other files on your computer and they do not access cookies set by other websites.
Embedded third-party content, including our enquiry forms, may set its own cookies and record standard connection data. You can block or delete cookies in your browser settings, but some parts of the site, including the enquiry form, may not work properly if you do.
Other websites
This website links to other websites. We are not responsible for the privacy practices or the content of those sites, and we recommend reading their own privacy policies before providing information to them.
Access, correction and complaints
You can ask us what personal information we hold about you and ask for it to be corrected. Contact us on (08) 9516 0951 with enough detail to identify the enquiry. We will respond within a reasonable period, and if we refuse access or correction we will tell you why.
If you believe your privacy has been breached, tell us and we will investigate and respond. If you are not satisfied with the outcome, you can refer the matter to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always the one published on this page.
Related pages: our terms and conditions and our disclaimer, which explains the limits of the referral service. You can also return to the home page, see the areas we cover or read the demolition cost guide.